We warrant that all slings purchased on our Site are free from manufacturer defects in material or workmanship for a period of one (1) year from the original date of purchase. Proof of purchase is required. This warranty only applies to the original owner of the product and shall not include normal wear and tear, normal variations in fabric, fabric fading, dye transfer, common slubs, nubs, or weaver's knots present in the weave of the fabric, snags or rips in the fabric from outside forces or minor differences in the measurement of the product. The limited warranty period also applies to any implied warranties that may exist under applicable law. Please note that cosmetic issues are not covered under warranty.
Due to the limited nature of our collections, we cannot guarantee that there will be an identical sling available for a replacement in the event of a defect. In this circumstance, we will work directly with the individual customer to determine an appropriate solution based on their particular situation (i.e. alternate replacement product, refund of original order, etc).
Any alterations made after your initial purchase from our Site, including but not limited to, ring swaps, tag removal and/or fabric dying, are done at your own risk. We shall not be liable for any damages, injuries or death resulting from the alteration of our slings. Any alterations shall void any and all warranties.
hope&plum reserves the right to change these policies at any time.