Terms & Conditions

TERMS AND CONDITIONS


Welcome to hopeandplum.co. This website (the “Site”) is owned and operated by hope&plum LLC. Throughout the site, the terms “we”, “us” and “our” refer to hope&plum LLC. This page contains the terms and conditions for hope&plum. By visiting our Site and/or purchasing something from us, you agree to be bound by the following terms and conditions (sometimes referred to herein as “Terms of Service” or “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. Please read these Terms of Service carefully before accessing or using our website. We reserve the right to change this Site and these terms and conditions at any time. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS IN THIS AGREEMENT, SO PLEASE READ THIS AGREEMENT CAREFULLY BEFORE PROCEEDING.

USE OF SITE
You represent and warrant that you are eighteen (18) years old or older.
Content provided on this site is solely for informational purposes. It is your sole responsibility to consult a licensed physician, pediatrician or qualified health care professional for advice, diagnosis, and/or treatment of any health related condition. Submissions or opinions expressed on this Site are that of the individual expressing such Submission or opinion and may not reflect our opinions.

CUSTOMER SERVICE AND ORDERS
We strive to respond to all customer service inquiries within twenty-four (24) hours, Monday through Friday. Please note, having a product held in your shopping cart does not guarantee your purchase. Once an order is placed, we are unable to make any further changes.

We reserve the right to refund any purchase.

FABRIC DISCLAIMER
Our fabrics are made out of 100% linen, linen/cotton blends and a hemp/cotton blend, which is comprised of natural woven fibers. You may notice nubs (a lump, loop or thick place in the yarn of a woven wrap that occurs in the weaving process) or other cosmetic changes throughout the fabric. They are part of the texture and beauty of the fabrics we use. These nubs are a natural part of the yarn structure and do not affect affect the integrity of the sling.

Please note, we have made every effort to display as accurately as possible the colors and images of our products that appear at on our website. We cannot guarantee that your computer monitor's display of any color will be accurate.
Each of our slings are handcrafted by our network of seamstresses and there may be minor inconsistencies that do not impact the function of the sling. These small distinctions are what make each of our slings unique!

CONTENT
We aim to keep the content and information on the Site up-to-date and accurate. However, it is possible that some information on the Site may be inaccurate. We accept no liability for any typographical or printing errors, or any information on the Site that is not up-to-date. In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing, we shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit card account in the amount of the charge.

TRADEMARKS, COPYRIGHT & INTELLECTUAL PROPERTY RIGHTS
The trade marks, product names, other distinctive marks, designs and domain names used on the Site belong to hope&plum LLC, whether or not they are registered. The contents of the Site are protected by copyright and belong to hope&plum LLC or are licensed by hope&plum LLC.
You must not download, save to your computer or use material from the Site unless you have received our written permission, or it is stated on the Site that the material may be downloaded and used in a given manner. You may not use our trademarks or service marks in connection with any product or service in any way that is likely to cause confusion. You may not use our trademarks or service marks in any manner that disparages or discredits us. You may not use any of our trademarks or service marks in meta tags without prior explicit consent.

PRIVACY POLICY
Please review our Privacy Policy, which governs the submission of personal information through our Site. Our Privacy Policy is available here.

LINKS
This Site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge and agree that we are not responsible for the operation of or content located on or through any such site.

USER COMMENTS AND OTHER SUBMISSIONS
By sending material to us, including, but not limited to, creative ideas, suggestions, proposals, plans, or other materials (e.g., text, photographs, videos and other images), whether online (including on social media sites), by postal mail or otherwise, you grant us a non-exclusive license itself or via another party without limitation and using all technologies and media, and in all forms, to use the material throughout the world. You also accept that we may alter and edit the material so that it can be used as we consider appropriate. We are and shall be under no obligation (1) to maintain any materials in confidence; (2) to pay compensation for any materials; or (3) to respond to any materials.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You may only send material to us to which you are entitled. By sending material to us, you agree that such material will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that such material will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Site. You agree that you shall hold us harmless and compensate us for all loss, injury or damage that we may incur as a result of the use of the material.

DISCLAIMERS

We are not responsible for any injuries or death that may occur while using our products. Please go to our “Instructional Videos” page to watch tutorials on how to wear your baby safely and review our safety tips. Please comply with all safety tips whenever using your sling. In the event you note any defects or abnormal wear and tear, please stop using your sling and contact us immediately at help@hopeandplum.co for assistance. We comply with the requirements set forth by the Consumer Product Safety Improvement Act (CPSIA) and American Society for Testing and Materials (ASTM) for ring sling carriers. If you have any questions or unsure of how to properly use your sling, please reach out to us at help@hopeandplum.co.

WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THE SITE TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT, TITLE, QUIET ENJOYMENT, DATA ACCURACY AND SYSTEM INTEGRATION. THIS SITE MAY INCLUDE INACCURACIES, MISTAKES OR TYPOGRAPHICAL ERRORS. WE DO NOT WARRANT THAT THE CONTENT WILL BE UNINTERRUPTED OR ERROR FREE.

APPLICABLE LAW
This Site is created and controlled by us in the District of Columbia, USA. As such, the laws of the District of Columbia will govern these disclaimers, terms, and conditions, without giving effect to any principles of conflicts of laws.

SEVERABILITY
If any these provisions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed several and shall not affect the validity and enforceability of any remaining provision. 

OUR ADDRESS
Please send any questions or comments regarding the Site to:

hope&plum LLC, PO Box 35527Washington, DC 20033